Capture and win-back customers as we predict their absences

It’s at least 5 times more expensive to acquire a new customer than to retain an existing one. Keep your customers engaged with our automated win-back technology.

Trusted by more than 3,600 stores globally

Understand cadence

Customer lifecycle campaigns and analytics

Stop your customers from churning to your competitors with Alpine IQ lifecycle win-back campaign abilities.
  • Predicted shop time-of-day message notifications
  • Trigger automations when a customer is becoming absent
  • Unlock deals, rewards, and msg drips to engage
  • Understand your customer bases shopping cadence
Lifecycle analytics

Make your brand sticky and keep customers engaged

Track, trigger, and automate simple flows the remind customers that you are there for them every step of the way.
  • ID active shoppers within normal purchasing windows
  • ID slipping/ absent customers before its too late
  • Resolve problems with "Leaky bucket" tracking
  • Reset marketing when each customer is wonback
Proof in the numbers

Alpine IQ leaky bucket campaigns perform

The revenue lost in the past can indicate the extent of missed opportunities based on the size of your customer audience. See our case study participants:
  • 24k customers tracking | 21% CVR | $310k recaptured revenue
  • 16k customers tracking | 19% CVR | $164k recaptured revenue
  • 2.3k customers tracking | 20% CVR | $69k recaptured revenue

Customer churn prevention like never before

Engaged and understood customers buy over and over again. Don’t rely on the 7 minutes in store or on your e-commerce site to move the needle.

“

Our lifecycle stages ensure accurate and reliable visit frequency. Stop your leaky bucket by taking care of customers being lost AS IT’S HAPPENING!

Nicholas Paschal - CEO

Products

Marketing

For Marketing/ messaging teams in regulated industries

Loyalty

For fully customizable omni-channel consumer experiences

Analytics

Unreal 1st and 3rd party insights designed to power your next move

Data Ops

Consolidate multi-market business units through clean data they can trust

Crew

Next-generation employee engagement platform

Apps

Custom branded web and native apps fueled by our entire suite of tools

We're here for you: 650-382-0029
Use cases

Text Messaging

Automate fully personalized, intelligently timed text messages

Email

Emails that drive real revenue and form customer loyalty

Push Notifications

Capture attention with customer web & native app notifications

Voice Drop

Deliver memorable voice memos straight to your customers

Direct Mail

Intelligent mail printed and shipped via behavior triggers

Abandoned Cart

Recover abandoned customer carts and the associated revenue

Contests & Lotteries

Sustain rapid growth by running unique contests

Market Insights

Discover key trends in stock levels, product pricing, and distribution networks

Winback Campaigns

Keep your customers engaged with our automated win back technology

Birthday Offers

Show your customers that you care by sending them some love on their birthday

We're here for you: 650-382-0029
Free support

LIVE System Status

Minute by minute system status and major downtime incident responses

Platform User Guides

Get started quickly and learn about each of our features

Video Demos

Demos of our features and latest releases

Integration Guides

Consolidate multi-market business units through clean data they can trust

Developer Docs

Build amazing apps on top of API’s built for regulation and privacy

AIQ Blog

Up to date news and quick tips/ tricks from your favorite Alpine experts

AIQ Academy

Exclusive courses designed to make you an Alpine IQ certified expert.
By business type

Premium Support

Hands on help from our team of dedicated experts

Certified Partners

3rd party experts certified by Alpine IQ

We're here for you: 650-382-0029
Products

Marketing

For Marketing/ messaging teams in regulated industries

Loyalty

For fully customizable omni-channel consumer experiences

Analytics

Unreal 1st and 3rd party insights designed to power your next move

Data Ops

Consolidate multi-market business units through clean data they can trust

Crew

Next-generation employee engagement platform

Apps

Custom branded web and native apps fueled by our entire suite of tools

Use cases

Text Messaging

Automate fully personalized, intelligently timed text messages

Email

Emails that drive real revenue and form customer loyalty

Push Notifications

Capture attention with customer web & native app notifications

Voice Drop

Deliver memorable voice memos straight to your customers

Direct Mail

Intelligent mail printed and shipped via behavior triggers

Abandoned Cart

Recover abandoned customer carts and the associated revenue

Contests & Lotteries

Sustain rapid growth by running unique contests

Market Insights

Discover key trends in stock levels, product pricing, and distribution networks

Winback Campaigns

Keep your customers engaged with our automated win back technology

Birthday Offers

Show your customers that you care by sending them some love on their birthday

By business type

Premium Support

Hands on help from our team of dedicated experts

Certified Partners

3rd party experts certified by Alpine IQ

Free support

LIVE System Status

Minute by minute system status and major downtime incident responses

Platform User Guides

Get started quickly and learn about each of our features

Video Demos

Demos of our features and latest releases

Integration Guides

Consolidate multi-market business units through clean data they can trust

Developer Docs

Build amazing apps on top of API’s built for regulation and privacy

AIQ Blog

Up to date news and quick tips/ tricks from your favorite Alpine experts

AIQ Academy

Exclusive courses designed to make you an Alpine IQ certified expert.