Winback customer lifecycle campaigns

Winback customer lifecycle campaigns

Capture and win back customers as we predict their absense

Given that it’s at least 5 times more expensive to acquire a new customer than to retain an existing one, you should do everything possible to keep your customers engaged with your brand. The key is having the right data and solutions that help you create a successful win back strategy.

Keep customers:

Reach out to potentially lost customers and incentivise them to come back over and over again:

  • Stay top of mind with drip messaging triggered by lifecycle stage changes.
  • Our cannabis specific lifecycle stages ensure accurate and reliable visit frequency.
  • Stop your leaky bucket by taking care of customers being lost AS IT's HAPPENING.
  • Brand reputation management without the headache.
lifecycle management stats
Your cart recovery strategy is pivotal. Be first to market with the only abandoned cart system built directly into Jane, Dutchie, and more.
Austin Green
Shaz A.
Co-Founder & CTO
Win back

Our Win-back campaign solution provides you with an effective way to reinvigorate your dormant users, helping improve your customer lifetime value. Bring back customers who haven't shopped in a while with hyper-personalized automated messaging campaigns designed to remind lapsed customers why they connected with your brand in the first place.

Lifecycle management

Through AI and predictive analytics, you can see which customers are at risk of becoming inactive customers. Then, you can send automated personalized, real-time marketing campaigns that keep you top of mind to bring customers back shopping in your store.

winback campaigns

Lifecycle management works with:

Text messaging

Simple login with registered phone numbers, direct to discount deep links, no app download required.

Email campaigns

Personalized emails triggered by wallet and discount actions.

Push notifications

Personalized emails triggered by wallet and discount actions.

Browser notifications

Capture new browser push notification subscribers with a one click in-app push request.

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