Refund Policy

Thank you for subscribing to our services at AlpineIQ.com operated by Vizns LLC (DBA Alpine IQ). All sales are final unless otherwise specificed within your Services Order Form.

If you are not satisfied with the Alpine IQ software that you have purchased from us, please reach out to a customer success representative to assist you. You are eligible for a full reimbursement within 14 calendar days of your purchase as long as you have not initiated any in-app purchases or SMS campaigns for marketing purposes. After the 14-day period you will no longer be eligible and won’t be able to receive a refund. We encourage our customers to try the product in the first two weeks after their purchase to ensure it fits your needs. If you have any additional questions or would like to request a refund, feel free to contact us.